Please read the terms of use agreement carefully. By using the website and availing of the services mentioned on the website you agree to be bound by the terms and conditions mentioned herein.
HIKE BROTHERS ADVENTURES (hereinafter referred to as ‘HBA’) is the owner of the website.
This terms of use agreement (hereinafter referred to as the ‘Agreement’) along with the privacy policy governs the use of this website (web address) (hereinafter referred to as ‘the website’) and all purchases made by the visitors (hereinafter referred to as ‘you’ or ‘user’) from this website. The services and information offered on this website are available to you conditionally on your acceptance, without modification, of the terms enumerated in these terms of use agreement. If you disagree with any of the terms and conditions enumerated in this terms of use agreement, you must not use the website or avail of any of the services provided herein.
In this instance, if you decide to register on the website, you will be made to expressly agree to the terms of use agreement. HBA reserves the right to deny registration of any user if the user does not expressly assent to the terms of use agreement. HBA reserves the right to change or revise these terms of use agreements on this website. The changed/revised agreement shall be effective immediately after being posted on the website. Your use of the website after such revision or changes shall imply your acceptance of the changed/revised agreement.
HBA reserves the right to change or revise these terms of use agreements on this website. The changed/revised agreement shall be effective immediately after being posted on the website. Your use of the website after such revision or changes shall imply your acceptance of the changed/revised agreement.
WEBSITE
This website offers information and marketing materials provided directly by us or through third-party sources. The website also allows you to purchase various packages for various trips and adventure activities organized by HBA. The content provided by us on the website is the exclusive property of HBA and is protected by copyright, trademark, and other laws as applicable in India. You, hereby acknowledge the content to be the intellectual property of HBA and are restrained from removing, changing, or altering the same. You are hereby licensed to view the pages on a web browser. However, the license extends to your personal or official use of the website alone. Unless permitted expressly you may not republish, reproduce or redistribute the contents and services provided in the website or show or exploit the material provided in the website in public.
BOOKING AND PAYMENTS
The packages made available by HBA on the website are offered on an ‘as is’ and ‘as available basis’. No modification or concessions can be made to the packages without the express consent of HBA. Furthermore, HBA gives no guarantees or warranties for the reliability, suitability, or punctuality of the services provided under the packages opted by you through the website. The same is subjected to adjustments and modification depending on circumstances, including but not limited to, Acts of God, Road Blockages, delayed arrival, accidents, and other circumstances beyond the control of HBA. Any extra cost that may arise due to the above-mentioned circumstances shall be borne by the user alone. It is the duty of the user to verify and confirm that the contents of the website and the packages provided on the website meet the specific requirements of the user. Furthermore, it is the duty of the user to verify the itinerary provided for the specific package provided by HBA. The packages availed by the user shall be confirmed only after the payment of the complete cost of packages. The website provides various payment methods through third party gateways for the convenience of the users. The user shall avail of these mediums for payment at their own risk. HBA takes no responsibility for the risks and damages that may occur to the user by making use of these payment gateways.
CANCELLATION
If the user wishes to cancel any booking due to any reason whatsoever, the same shall be only valid if HBA is notified of the cancellation, at least 15 days before the commencement of the trip or adventure activity. Any refund due to the user by HBA shall be subject to cancellation charges. Written cancellations will only be acknowledged if they are received by HBA at their official address on working days. Cancellation requests received on Sundays and public holidays shall be processed only on the next official working day.
REFUNDS
The following refund shall be payable to the user in case of valid cancellation of a booking: If the cancellation request is received before 30 days from the commencement of the trip, the whole amount paid for the trip will be refunded. If the cancellation request is received within 20 to 30 days from the commencement of the trip or package 75% of the trip cost shall be refunded. If the cancellation request is received between 10 to 20 days from the commencement of the trip, 50% of the trip cost shall be refunded. In cases where the cancellation request is not received before 10 days from the commencement of the trip HBA shall not be liable to pay any refund. Cancellation for booking made within 10 days of departure date will not be liable for any refund. The above-mentioned refunds are subjected to deductions for any expenses that may have been incurred for hotel booking or transport etc, by HBA. In cases where the cancellation request is received after the commencement of the trip or if the user voluntarily drops out of the trip for any reason whatsoever, HBA shall not be liable to pay any refund. Furthermore, no refund shall be payable by HBA for any of the service or facility provided by HBA in its packages, but not availed by the user analytic.
RESPONSIBILITY OF THE USER
The adventure activities are designed to push the human body to its absolute limit and hence are full of hazardous and strenuous conditions and circumstances. Reasonable mental and physical fitness is imperative for a comprehensively enjoyable experience on the adventure activity. Fitness manuals are provided on the website which provides a detailed fitness plan for various adventure activities the user may wish to undertake so that you can prepare for the activity accordingly. Furthermore, it is the responsibility of the user to assess his fitness level and check the suitability of the adventure activity he wishes to undertake. HBA will not be responsible if the user finds the trek or the adventure activity to be beyond his physical and mental capabilities. If you suffer from any ailments and disabilities, that may hinder your enjoyment of the activity or which may pose risks when subjected to extreme conditions during the adventure activity, it shall be your sole responsibility to get a proper medical checkup and opinion. Furthermore, if any precautions or measures are to be undertaken for your health and safety it is the sole responsibility of the user alone. HBA shall not be liable for any harm or damage that may befall you because of your inadequate physical, mental, and medical preparation for the adventure activity. While undertaking a trip the luggage and personal effects are the sole responsibility of the user and the user will carry them at their own risk. When on the trip the users are required to behave in a manner acceptable and conducive to group travel. The user shall refrain from acting in any manner which may be socially or morally unacceptable and which may cause annoyance or discomfort for the fellow travelers or may endanger their life, person, or possession. GIO reserves the right to terminate the adventure activity, without refund, of any user who may act in the manner aforesaid mentioned.
PHOTOGRAPH RELEASE
HBA reserves its right to take photographs of you during your participation in an adventure activity organized by HBA and to edit, alter, copy, exhibit, and use the same, in whole or in part, in any form and manner, through any medium, in print, internet, and social media, for promotion, publicity, advertisements, illustrations, and web content. You hereby waive all rights to the photographs taken of you during the adventure activity and release and indemnify HBA, its directors, partners, agent,s, and servants from all claims, demands, and actions which may arise because of the use of those photographs.
DISCLAIMER AND WARRANTIES
HBA takes utmost care that the content and the services provided on the website are accurate, however, some inaccuracies or deficiencies in the content and the services may occur. The information and the packages provided on the website may be availed by the user at his own risk. HBA herein disclaims all warranties of any kind, express or implied, on the accuracy, veracity, and suitability of the information and the services provided on this website. You hereby acknowledge that the information and services provided on this website may contain inaccuracies, deficiencies, and errors.
LIMITATION OF LIABILITY
The extent of liability, and the extent of remedy, concerning the contents of the website and the services provided herein, or any breach of agreement shall be limited to the extent of the amount paid by the user for the information of service provided. To the extent of contents and information that is provided free of charge on this website, HBA will not be liable for any loss or damage arising out of that. HBA shall not be liable for any loss or damage arising directly or incidentally from the use of the website, its contents or the packages provided on the website, or any loss suffered by the user in payments made through the website. It is imperative that the user assent to the participation form/waiver of rights/indemnity bond by affixing their signature before undertaking the adventure activity provided through this website by HBA. HBA reserves the right to refuse the user from participation in the adventure activity if the user refuses to assent to the participation form/waiver of rights/indemnity bond and HBA shall not be liable to make any refund for the same.
INDEMNITY
You hereby release, indemnify and hold harmless HBA and any of its directors, partners, officers, shareholders servant,s and agents from all liability, claims, damages cost, and expenses, arising from breach of any obligations or warranties provided under this agreement, or from the use of the information, services, and packages provided on the website.